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Delivery Charges

UK & N. IRELAND
£2.80 For all orders up to £49.99
Free for all orders £50.00 and over

Local collection is available for free - Please Email or Phone to arrange

Europe
£6.00 for all orders.

Rest of World
£7.50 for all orders.

For more information, and to find which Royal Mail postal zone applies to you please visit Royal Mail International Zones.

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Delivery Times
Your purchase is carefully hand packed and normally dispatched within 24 hours (Monday – Friday) of receiving your order. All packages are sent via Royal Mail 1st class delivery, although we do reserve the right to send heavy packages that qualify for free delivery by the most economical means. We cannot accept responsibility for lost or damaged parcels in the post. We always obtain proof of postage. As a small business we cannot re-ship or refund lost or damaged packages.
 
Royal Mail 1st class delivery normally takes 1-2 business days for UK delivery, 3-5 business days for delivery to Europe, and 5-7 business days for the rest of the world.

If ordering from outside of the UK, you are responsible for all customs and landing charges that may apply in the destination country.

Cancellation & Returns
You may cancel your order up to 14 days after delivery.
You may do this by simply emailing me at:-  tanya@thepurseworks.co.uk or calling 01747 826242.
You are responsible for return postage costs and the safety of all goods until they are received by us. All returned goods must be unopened, unused, and in a resalable condition. No refunds can be made where goods do not reach us, or reach us in an unacceptable condition.

No refunds can be offered for items that have been cut to length unless faulty.

Refunds are made for the price of the goods, but shipping charges are not refundable unless the goods are faulty, in which case you will be offered either a full refund or exchange of goods.
We will refund the cost of your returned Goods to the original payment method once received by us. This will be done within 14 days of receipt of the Goods by us.

Address the parcel to:

The Purse Works.
4 Lodbourne Green
Gillingham
Dorset
SP8 4EH


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